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Terms and conditions

PRIVACY POLICY

We do not store credit card details nor do we share customer financial details with any 3rd parties

TERMS AND CONDITIONS

  1. All applications submitted for the selection process must be accompanied by this completed application form, CV, the nominator/referees form, signed terms and conditions and an invoice address.
  2. You will be notified as to the success of your application and your place confirmed. An invoice will then be issued at which the cancellation terms below will apply. Payment covers both Part One and Part Two of the programme. We are unable to give refunds for non-attendance at the Part Two.
  3. Payment is required within 30 days of the issue of the invoice and prior to attendance, unless terms have been agreed otherwise. Late payment will incur penalty charges.
  4. Windsor Leadership holds all participants’ application details in confidence and in line with the requirements of the Data Protection Act 1998.
  5. Attendees should appreciate that the location of St George’s House within Windsor Castle may, in exceptional circumstances, (e.g. Royal funerals) make it necessary for the St George’s House to cancel bookings at very short notice. In such cases St George’s House will make its best endeavours to assist in relocating consultations and will return all money paid where appropriate. It is regretted however that St George’s House or Windsor Leadership are unable to pay compensation.
  6. Windsor Leadership may reference the names of past participants from our programmes but, in line with the Chatham House Rule*, will not attribute anything written or verbal to those individuals.

* “Where a programme, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed; nor may it be mentioned where the information was received.”

 

CANCELLATION POLICY

As a not-for-profit organisation it is crucial that Windsor Leadership cover any programme costs in the event of a participant cancellation. Therefore, the cancellation terms below are in line with our main venue, St George’s House. If at any stage a participant should need to withdraw from a programme, Windsor Leadership will request a replacement from the organisation (who will need to be at a similar level in experience and approved by Windsor Leadership) otherwise the cancellation policy will apply.
 

Notice period before the start date of the programme % refund
More than nine months 100% refund
Less than nine months but more than six months 75% refund
Less than six months but more than four months 50% refund
Less than four months but more than one month 25% refund
Less than one month prior Unable to offer a refund
Non-attendance at the Part Two within any given notice period Unable to offer a refund

 

Please click here if you would like to download a copy of our Terms and Conditions